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Health Programs Assistant Director


The International Foundation for Customer Experience in Government is looking for a Health Programs Assistant Director to lead in the development and implementation of programs related to health and social policies. The successful candidate will be responsible for overseeing the design, budgeting, and implementation of all health program initiatives, as well as ensuring that all goals are met. They will also oversee implementation of the International Model for Customer Experience in Government throughout all health programs, as well as provide advisory services to international clients. The Health Programs Assistant Director will also be responsible for evaluating the effectiveness of programs and making recommendations for improvement. We are looking for an experienced leader with excellent organizational and communication skills.


  • English language required
  • Arabic considered an asset
  • Master’s degree in Health Policy and Program Administration or related fields
  • 5 years of experience or more
  • Previous experience implementing the International Model for Customer Experience in Government is considered an asset
  • Previous management consulting experience is considered an asset
  • Proficient use of:
    • MS Excel
    • MS Office
    • MS PowerPoint
    • MS Word
    • MS Outlook


  • Ability to work in a fast-paced environment
  • Attention to detail
  • Accuracy
  • Dependability
  • Strong interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player

Other Requirements

  • Applicants must be currently legally able to work in Canada
  • Applicants must be willing to provide a criminal record check
  • Applicants must be willing to work remotely as well as in-person (hybrid)
  • Applicants must be willing to travel internationally (travel expenses covered by employer)


  • Paid time off (volunteering or personal days)
  • Parking available

Interested? Apply now!

Apply for this position via email by sending your application to

Here is what you must include in your application:

  • Your resume
  • A cover letter
  • References attesting experience
  • Proof of the requested certifications
  • Your highest level of education and the name of the institution where it was completed
  • A copy of your most recent school transcript
  • A writing sample