Register for the CX Training Program
Sign up now to join our hands-on training and take your customer experience leadership to the next level.
Investment: CAD 4,850
Key Outcomes of the Program
By the end of the training, you will:
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Explore the latest trends in customer experience for government
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Understand the structure and principles of the International CX Model
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Practice using key tools — including the GovCX Digital Tool — to apply CX across your organization
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Learn to run a self-assessment using the 4Ds Framework
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Know how to share and scale CX practices across your team
Is This the Right Training for Your Role?
This course is designed for:
- Senior public officials leading service delivery reform
- Heads of digital transformation and innovation units
- CX leaders and customer insight managers
- Policy professionals shaping service frameworks
- Public sector professionals responsible for performance and quality