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The Effective Service Deployment Checklist

By May 15, 2023All, Development5 min read

The Effective Service Deployment Checklist

Published on May 15, 2023 | Reading Time: 3 mins

Congratulations! You’ve completed your new service design and development phases and made it to the Delivery phase of your CX journey, and you are now preparing to offer your new service to the public.

The International Model for Customer Experience in Government offers a checklist of steps to help you, plan carefully for the deployment of the service to ensure it operates reliably after launch. Let’s take a look:

Across all available channels for the service, you have checked the following:












By following this checklist, you can ensure the successful deployment of your services in order to truly transform customers’ experiences.

Do you think our list is missing something? Join the conversation and let us know!

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